Privacy Policy.
Privacy Policy
Last Updated: August 20, 2026
At Xpress Mailing, we are committed to protecting the privacy and security of the information entrusted to us. This Privacy Policy explains what information we collect, how we use and protect that information, when information may be shared, and how we handle SMS/text messaging consent.
Information We Collect
We collect information necessary to provide mailing, data processing, production, customer service, and related business services.
Information we may collect includes:
Customer names, business names, mailing addresses, email addresses, telephone numbers, and other contact information.
Mailing-list data provided by customers, including recipient names, addresses, and other information necessary to prepare and process a mailing.
Project and job information, including quantities, artwork or print specifications, mailing instructions, delivery requirements, postage information, and related production details.
Communications and information submitted to us through email, telephone, web forms, SMS/text messaging, or other methods.
Other information voluntarily provided to us in connection with a request for services, quote, project, or customer relationship.
We strive to collect and retain only the information reasonably necessary to provide our services and conduct our business.
How We Use Information
Information collected by Xpress Mailing may be used to:
Prepare, process, and complete mailing projects.
Perform address processing, mailing-list preparation, presorting, and other requested mailing services.
Coordinate production, delivery, and USPS entry of customer mailings.
Communicate with customers regarding quotes, projects, files, materials, schedules, production questions, account matters, and job status.
Provide customer support and respond to questions or requests.
Maintain business and transaction records.
Improve our services, workflows, security, and business operations.
Comply with applicable legal, regulatory, postal, accounting, or recordkeeping requirements.
Mailing list and recipient information supplied by our customers is used only as necessary to provide the services requested by that customer.
How We Protect Information
We use reasonable administrative, technical, and physical safeguards designed to protect customer and recipient information from unauthorized access, disclosure, loss, misuse, or alteration.
These safeguards may include:
Access controls and restricted access to customer data.
Secure systems and storage methods.
Employee confidentiality and data-handling practices.
Software, system, and security updates as appropriate.
Limiting access to information to personnel who require it to perform their responsibilities.
While no method of electronic storage or transmission can be guaranteed to be completely secure, we take reasonable measures to protect the information entrusted to us.
Sharing of Information
Xpress Mailing does not sell or rent personal information.
We may share limited information with third-party service providers when reasonably necessary to provide our services, operate our business, or fulfill a customer request. Examples may include delivery providers, postal or mailing-related service providers, technology providers, or other vendors involved in completing a project.
Third-party service providers are provided only with information reasonably necessary to perform their assigned services and are expected to use that information only for the purpose for which it was provided.
We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect our legal rights, customers, employees, or business.
SMS/Text Messaging Consent
Xpress Mailing may offer customers the option to communicate with us through SMS/text messaging.
Information obtained as part of SMS consent or opt-in, including a mobile telephone number and SMS consent status, will not be shared with third parties or affiliates for marketing or promotional purposes.
SMS consent is not shared with third parties or affiliates for their own marketing or promotional use.
SMS consent information will not be sold or rented.
SMS Terms & Conditions
By opting into SMS communications from Xpress Mailing through a web form or other method, you agree to receive SMS/text messages related to your business relationship or interactions with Xpress Mailing.
Messages may include:
Project and production status updates.
Confirmation that files, mailing lists, or materials have been received.
Questions regarding mailing projects or submitted information.
Scheduling and production communications.
Mailing completion and USPS entry notifications.
Account or customer-service notifications.
Responses to customer questions and other conversational business communications.
Message frequency may vary.
Message and data rates may apply.
To opt out of SMS communications at any time, reply STOP to any message.
For assistance, reply HELP or visit xpressmailingmn.com.
Opting out of SMS messages will not prevent Xpress Mailing from communicating with you through other appropriate methods, such as telephone or email, when necessary to provide requested services or manage an existing business relationship.
Employee Access
Access to customer and recipient information is limited to authorized personnel who require the information to perform their job responsibilities.
Employees are expected to follow appropriate confidentiality, privacy, and data-handling practices when working with customer information.
Customer Mailing Lists and Recipient Data
Customers may provide Xpress Mailing with mailing lists and other recipient information for the purpose of completing mailing projects.
Xpress Mailing acts on this information only as necessary to perform the services requested by the customer. We do not sell, rent, or use customer mailing lists for our own independent marketing purposes.
Customers are responsible for ensuring they have the appropriate authority or permission to provide mailing lists and recipient information to Xpress Mailing for processing.
Data Retention
We may retain customer, project, and mailing information for as long as reasonably necessary to provide services, maintain business records, support repeat projects, satisfy legal or accounting requirements, resolve disputes, or meet other legitimate business needs.
Information that is no longer reasonably required may be deleted or securely disposed of in accordance with our normal business practices.
Third-Party Service Providers
Xpress Mailing may use third-party vendors or service providers to assist with certain aspects of our operations or to fulfill customer projects.
When customer information must be provided to such a service provider, we limit the information provided to what is reasonably necessary for the provider to perform its specific function.
Our use of third-party service providers does not change our policy regarding SMS consent. SMS consent and opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable requirements.
Updates will be posted on this page along with a revised "Last Updated" date.
Contact Us
If you have questions or concerns regarding this Privacy Policy, our privacy practices, or SMS communications, please contact:
Xpress Mailing
1747 Commerce Ct
White Bear Lake, MN 55110
Phone: (651) 815-4556
Email: info@xpressmailingmn.com
Website: xpressmailingmn.com